Purchasing

All products in the Visu online store are divided into categories based on sports (skiing, skating, running, etc.) and, to make choosing easier and more precise, also into subcategories (classes).
The subcategories are competition class, sport class or recreational class.
Only products that are actually in stock and can be shipped immediately are displayed in the online store.
Purchases in the Visu online store can be made either as a registered customer or anonymously, without personal identification. However, your name and telephone number are required for arranging delivery via Smartpost, DPD or Omniva, and your address is required for courier delivery.

Purchasing as a registered customer

Registered customers receive an automatic discount on the total purchase amount.
The standard registered customer discount is 10%.
Products in the online store are displayed at the regular price. Registered customers can see the final price during checkout.
When making a complaint about a purchase made as a registered customer, there is no need to provide a proof of purchase.
- NB! For discounted products, only the larger discount applies. If the product discount is greater than the registered customer discount, only the product discount will be applied to the purchase.

Choose SPORTS, CLOTHING AND FOOTWEAR, ACCESSORIES or SPORTS MEDICINE from the menu above.
Choose the desired sport from these categories to view all products in that category.
Use the filters on the left to narrow down the selection of visible products.
Click on the desired product.
Select the size, colour and quantity, then click ADD TO CART.
Repeat the previous steps if you would like to add more products to your cart, or click the shopping cart button in the upper-right corner.
Select the preferred delivery method and parcel locker location.
Fill in the required fields for arranging delivery.
Select a payment method.
Enter the required billing information.
If you would like to provide additional details, enter your requests and comments in the “Questions and special requests” field.
Place the order and complete the payment.
The purchased goods will be sent to the selected parcel locker or address on the next business day after the order is placed.
Delivery takes 2–4 business days depending on the location and delivery method.

Purchases can be paid for by bank transfer using the direct bank links available on the checkout page, by card payment, or by instalment payment according to the terms of the financial institution providing the instalment service.
Select your preferred payment method and click the corresponding icon.
Then follow the instructions on the bank link or card payment page.
If you select instalment payment, you will be redirected to the website of the financial institution providing the instalment service.

The online store displays products that are in stock and available for immediate delivery.
If the desired product is unavailable or not available in the preferred colour or size, you can contact us using the form on the contact page. We will check our stock or suggest a similar product.
We also accept pre-orders for products that are currently out of stock. Please contact us using the form on the contact page.

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